There are no suggested results at this time. All applicable fees and charges will be disclosed prior to completion of your purchase. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Please visit our help page or contact customer support for assistance. Request ID: 7a29b9b3cc1be708. What is delivery delay/ticket printing suppression? - AXS Help Centre For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. The ticket is valid only for the event, date, time, and seat location issued. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. These documents are require to process your application and you are unable to submit your application without these documents. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. (The reference number will be emailed to you immediately following submission of the online form). AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. Upon your payment in full, you shall be entitled to the tickets you have purchased. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. . T&Cs may apply.'. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Do Not Buy Ticket Insurance From Ticketmaster/Allianz What is AXS Premium? Click here. A scan or clear photograph sent by email is acceptable. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. Reporting Fraud. Besk vr hjlpsida fr mer hjlp och support. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim 4 days ago. Below you'll find an important update on COVID-19 and your events. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Events may be postponed or canceled for a variety of reasons. ', Beware of this fake Disney+ phishing email. Ad . Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. Please be advised we will require a copy of the death certificate to be attached. - AXS Help Centre How can I make a claim for my Ticket Insurance? For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. You should base your purchase decision solely on the information provided. DE If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. OH MY FUCKING GOD! A scan or clear photograph sent by email is acceptable. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. PDF EZ-Link Wallet with Mastercard - Top-Spender's Campaign" - Terms The partial refund was completed early August 2020. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. What is Allianz Global Assistance Event Ticket Protector Insurance? You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. Official Tickets and Your Source for Live Entertainment | AXS.com If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. You will be entitled to a refund unless otherwise notified directly by your point of purchase. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Did the same happen to you? The site owner may have set restrictions that prevent you from accessing the site. Refund Policy | AXS Supplements AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. Please visit our help page or contact customer support for assistance. File a Claim | Allianz Global Assistance - Allianz travel insurance Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Listings are not considered retracted until they have been processed and a system confirmation has been issued. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Click here. who has the best covid cover for travel insurance? We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. So I decided to treat myself and girlfriend to VIP tickets. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. I bought these from AXS and paid 214 (bit of a rip off site . Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. For more information, please see our Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. This content may be old or outdated. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. However, it is not clear if this would cover government advice. Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. (United Kingdom) You should evaluate your risk in determining whether to attend the event. Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. 1999-2023 PayPal, Inc. All rights reserved. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. If you bought tickets online or over the phone, you won't need to do a thing. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. It doesn't apply to housemates who aren't family members or due to attend the event. Thanks for signing up for the event guide! I've gotten my money back from allianz with just a letter from my work saying I had to work that day. AXS.com Purchase Agreement Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. Honestly this post makes me feel better though, thank you lol. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Please note that further documentation may be required following our review. mail Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. How do I get my AXS Premium tickets once I complete my purchase? This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. If you have not received your tickets 3 days before your . Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. Klicka hr fr att kontakta oss. Holder must possess a ticket to enter the property or venue listed on the ticket. I cannot access the Insurance company. If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. Online applications are received immediately and are our preferred method of submission. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Please note that we are currently unable to process postal documents. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Apply for a refund. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. found at the bottom of this page. For tickets to events located in the United States, the Service is operated by AXS Group LLC. ugh I am raaaaaging. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. This policy will apply regardless of how the error occurred. If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes.

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