ncl butler and concierge service

Powered by Invision Community. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. ft. For drinks, we tip $1/$2 per drink. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. Butlers aren't run-of-the-mill cabin stewards. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. As each course came out the butler delivered it to the room. it was awesome. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. Sometimes it's worth a large investment to reap the benefits of a great credit card. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. LauraS Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. first time, my mom's card didnt have her picture loaded when she scanned at security. So we'll be trying that out next summer! One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Guests will need to use their keycards in order to enter The Haven complex. I think I'm right in saying that doesn't include a butler. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. I love Schweppes bitter lemon, but it's not distributed where I live. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. What a great way to start the day! CC Help Jenn Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! The butler is your personal host during the cruise vacation. No balcony on Norwegian Dawn and Norwegian Star. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. But if you're cruising The Haven, you're in for a special treat. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. It is a cruise ship not Downton Abbey. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Use them, and reward as appropriate. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. The high annual fee is only worth it if youre taking full advantage of the cards benefits. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. Complimentary private transfer from pier to airport. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. By Much of The Haven has beautiful ocean views throughout for passengers to enjoy. What is Norwegian Cruise Lines largest ship? This stateroom type features relaxing and luxurious spa decor. LauraS Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Just up the tip. Your butler is there to make it happen. and I hope that NCL doesn't do any tinkering with it. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. We were escorted on by the Concierge and he took us to lunch. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. Also I was told my last cruise they give you those cordless satellite phones for a reason. CC Help Jenn Your suppose to carry it when you leave your cabin in the ship. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. Some lines, like Silversea, have a butler for every suite. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. Explain your cabin amenities and make sure you know how to use all of its features. You. The Haven has plenty of space for guests to lounge and relax. A butler, on the other hand, is much more focused on your in-cabin experience. to observe the boarding process and see how smoothly it worked. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). DECK 16. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Many cruise ships don't have any concierges or butlers at all. Fire Chief, September 20, 2017 in Norwegian Cruise Line. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. What is the cost? Double balcony is offered on Norwegian Dawn. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Next morning I could hobble so was able to go to the restaurant albeit slowly. 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Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. Guests will experience a vacation different that that typically found onboard. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Did you mention that you love grapes? Now we are really looking forward to a new experience on our April trans Atlantic cruise. the escort onto the ship has failed both times we sailed in suites. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Hey! Invitations to exclusive cocktail parties offered only to guests of The Haven. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. This will greatly affect the level of tips that you are expected to reward their service with. is director of content operations at TPG. All Rights Reserved. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. Therefore, most passengers generally tip with cash. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. There are certain times of the day such as breakfast and early evening when they can be very busy. Copyright 2023 Northstar Travel Media, LLC. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Planning a cruise for the coming year? Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. I would have found that to be unacceptable too. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. Draw a bath with bubble bath or flower petals. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. I admittedly didn't read through them all but it's a good starting point at least! The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. It works every time, and I get my soda fix. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Part Time Real Estate, Leasing Consultant. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. We were on a very port intensive itinerary with our two kids. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Some have just concierges but no butlers. To find out more, please, Traveling with a group of people? Was at St. Johns Bay well over a mile from the ship and as a test used the. *Square footage and stateroom configuration and capacities vary by ship. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Overall a very nice experience. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. They will arrange speciality dining at your request, get you priority tendering when required. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Each suite has been designed with style and comfort, along with a view that changes with every port we visit. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Fine linens, feather duvet on stateroom beds, and a pillow menu. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Priority when making specialty dining reservations and entertainment onboard. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Cost includes $12.95 plus applicable local sales tax. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. Minisuite is a balcony room with a slightly bigger bathroom. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. DECK 17. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Have your butler arrange a culinary feast in your dining area. Improve earnings, maximize rewards and track progress toward dream trips. Butler and Concierge are not included in the Daily Service Charge. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta.

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